FAQ

SafeheadBABY is made from all carefully chosen and tested non-toxic materials including a lightweight, high density, impact resistant foam and eco-friendly fabrics. The outer material is made of Nylon and spandex for flexibility and durability. The inner lining of the headgear and the strap is made with a breathable cotton lining to provide supreme wearer comfort.

SafeheadBABY, weighing only about 95 grams, is manufactured from all carefully chosen non-toxic fabrics and materials and is the only headgear of its kind that is designed for optimal comfort, ventilation without compromising on protection. It has a strategically placed overlapping padded layer for added protection of the anterior and posterior fontanels together with the back of the head. It has a breathable cotton lining helps in keeping the user’s head cool by absorbing perspiration and retaining limited body heat. The well placed ventilation slits and holes across the headgear also provide good airflow channels. Our product development process included a team of real-life moms and dads providing valuable input and safely testing the headgear on their active babies, both during the design process and even after product development was complete. Because of the extensive surveys and tests from the SafeheadBABY’s user team, this headgear is enriched with parental wisdom and has been designed for real-world comfort and safety.

The safety and well-being of your little one is our top priority. SafeheadBABY is made from all carefully chosen and tested non-toxic materials and certified fabrics. SafeheadBABY is compliant with the following international safety standards:

• European Department of Trade & Industry Directive - Personal Protective Equipment (DTI PPE Category I (89/686/EEC).
• EU Standard EN71-1/2/3 for toys and child care articles
• US Consumer Protection Safety Commission (CPSC) mechanical and physical tests 16 CFR 1500.48, 1500.49 & 1501
• US CPSIA Sec. 101 Lead content in Children's Products
• US CPSIA Sec. 108 Phthalates content in Children's Products

Although SafeheadBABY is intended for use in and around the house, its durable material can be used outdoors as well, although extra care should be taken especially with rocky and sharp edges. Please remember it is designed for babies who are learning to walk and will not offer the same protection if the fall is from a greater height then that of their own.

Every baby learns to do things at his or her own pace. Your infant is ready to use SafeheadBABY when they have developed a sense of mobility and the need to explore. SafeheadBABY is recommended for infants to toddlers aged between 7 months to 2 years of age.

With its expandable design and adjustable V chin strap, SafeheadBABY fits snugly on your child’s head.

Just place the headgear on the child’s head and make sure that it covers the forehead but not the eyes. Make sure the V of the straps is over the ears. Slide the right strap though the loop on the left strap and secure by fixing on the best fit position anywhere on the outside of the right strap using the Velcro. A higher second loop option enables a more secure fit for younger babies with smaller heads.

SafeheadBABY has been designed to easily fit different head sizes and even support your baby through the changes of growth.

A Baby Safety Survey was conducted from which it was concluded that there were some main safety measures that parents took to keep their baby safe from bumping their head during the time that they were unsteady on their feet.

Some of their comments are listed below:

“The walking chair helps while learning to walk till the time they are steady”
“The play pen does the trick, although he doesn’t like it very much”
“Try as much not to take your eyes of them even if it is just for a second”
“Cover all table corners possible”
“Play mats are good; getting him to stay on it is a very big challenge”

Although some or most of these measures are still taken now days, we all know that learning-to-walk babies are like an accident waiting to happen… SafeheadBABY is a practical solution that takes the protection directly where it matters the most giving your little one the freedom to explore and the confidence they need without parents having the fear of them falling and injuring their head.

No. In fact quite the contrary, using a protective headgear will allow over protective parents to give their babies the freedom they deserve to explore more than they previously were allowed to.

As a mother, I would rather be safe than sorry when it comes to my kids. When I grew up, all the floors had soft thick carpets but in today’s households mainly due to health reasons tiles cover most surfaces which increases the impact of falls as compared to earlier. Furthermore, with the growing distractions such as TVs, cell phones, etc., the ability to truly keep a watchful eye on your kids all the time is also becoming a challenge on its own.

SafeheadBABY will not prevent your baby from falling or bumping his/her head. As parents we understand that it is not possible to prevent every bump or bruise our baby will sustain during their learning-to-walk phase. 

However, having a helmet for a baby learning to walk will reassure many worried working parents who depend on nannies to look after their children as they are not there to watch over them most of the time.

Even after an apparently minor head injury, complications may occur. You will need to do a thorough check for injuries, especially if he falls on his head or back. Call the doctor immediately if your little one exhibits any of these symptoms:

• Unconsciousness, continuing drowsiness or difficulty in waking from sleep.
• Appears confused or not understanding what is said.
• Vomiting.
• Complaining of severe headache or trouble with their eyesight.
• Prolonged crying or screaming
• Any loss of balance or problems walking.
• Becomes irritable.
• Has any kind of attack, which you think is a fit.
• Any weakness in one or both arms or legs.
• Clear fluid coming out of their ears or nose.
• Bleeding from one or both ears.
• New deafness in one or both ears.
• Cries more than usual or is more difficult to settle than usual.
• Fails to grasp objects.
• Any abnormal behaviour (trust your instincts)

The need for baby proofing can vary from child to child. Some kids are just naturally more adventurous than others.

There’s no sure fire way to keep your wobbly baby or waddling toddler from taking a dive, but there are ways to reduce the likelihood of one. They include:

• Baby proof, baby proof, baby proof! To minimize the danger zones in your house, take precautions such as putting safety gates at the tops and bottoms of stairs and installing window guards. It’s a good idea to go through another round of childproofing before your baby takes his first steps.
• Never leave your baby or toddler alone on a high piece of furniture such as a bed, changing table, or high chair. NEVER LEAVE YOUR TODDLER ALONE !
• Always strap your child into the stroller and high chair or onto the changing table.
• Keep “climbable” furniture away from windows so that your child can’t get to open windows (even if they have window guards).
• Always practice playground safety. Watch your toddler when he is playing outside, and stay within arm’s reach when he’s on a high surface.
• Use the SafeheadBABY headgear during the time your child is learning to walk to help protect his head from hard flooring and sharp edges in and around the home.

SafeheadBABY is made from ultra-lightweight materials and weighs less than 100 grams (about 95g). It is light weight, ventilated and comfortable thereby reducing the chances of your baby wanting to remove it.

Every baby learns to do things at his or her own pace. Even when walking seems to happen overnight, it actually takes most babies about hours and hours of practice from the time they pull themselves upright to the time they can walk alone confidently.

• The head of an infant just learning to sit up or walk is very fragile and vulnerable needing protection at most times especially since they lack a sense of balance and are mostly unsteady on their feet.
• The soft parts (fontanels) of the infant skull, begin to calcify, the small one at the back of the head at about 3 months, the larger one in front at varying ages up to 18 months. Young children cannot control the movement of their heads. Their heads are large and their legs are shorter in proportion to the rest of their body.
• SafeheadBABY gives your little one’s head the protection it needs and significantly reduces the chances of your baby sustaining a head injury at this most crucial time where their skulls are most vulnerable and still developing.

No. SafeheadBABY was developed as head protection for babies, against minor falls and bumps from a child’s own height and is intended for infants 7 months – 2 years to protect their head from falls on hard floorings and sharp edges in and around the house as they are mastering the art of walking. Due to its soft exterior, SafeheadBABY will not be able to provide adequate support against falls from greater heights or when used for any kind of sports including cycling or skateboarding. However SafeheadBABY may be suitable when using a baby scooty or a push car.

Almost all children will bump their heads, especially when they are babies or toddlers and are just learning to roll over, crawl, or walk. These accidents may upset us, but sometimes our anxiety is usually worse than the injury. Falling and bumping your head can be considered as a part of growing up but only if it was guaranteed to result only in a small thud and nothing more significant. Most head injuries in babies are minor HOWEVER some injuries may have long term implications.

Helmets or protective headgears are designed to absorb some of the impact energy should the head hits a solid object. Any kind of energy absorption has the potential to make a difference to the injury outcome to the head/brain.

So 2 wobbly feet, one big head and undeveloped muscles definitely would benefit from a protective headgear.

Our caps are made of polyester and spandex. The fabrics used are tested and certified by SGS.

The UPF (ultraviolet protection factor) is a numerical rating given to clothing to indicate how effectively the fabric blocks ultraviolet (UV) radiation. UPF ratings range from 15 to 50 with higher ratings indicating more effective blocking and therefore better protection for the wearer of a garment made from the fabric. UPF 50+ is the maximum Ultraviolet Protection Factor which blocks 98% of the sun's harmful UV Rays. This means a product certified to UPF 50+ standards will reduce your skin's exposure to ultraviolet radiation by twenty times.

Yes, you do. Even though the JONA flap caps are have effective coverage for your child head and neck, the face, legs and arms would still need protection. For better daily protection, use a broad-spectrum sunblock of SPF 30 or greater and reapply after 2 hours. Sunscreen should be abundantly applied to dry skin 15-30 minutes before going out into the sun, to allow the protective chemicals to soak into the skin.

Sizing guides can be found on the product page.

A UPF of 30 means that only one out of 30 units of UV will pass through, about three percent. These fabrics block 97 percent of ultraviolet radiation exposure. UPF 50+ is the highest rating only allows 1/50th of the hazardous ultraviolet radiation, in other words, these fabrics can block more than 98% of UV rays. The recommended number for adequate protection, according to the Skin Cancer Foundation is UPF 50.

It is always important to protect the skin from the sun's ultraviolet rays to avoid risks of premature aging, and skin cancer. Nearly 3.7 million skin cancers are diagnosed in the US annually, and the vast majority of them are caused by solar UV radiation (UVR). UVR also causes up to 90 percent of the visible changes commonly attributed to aging, such as wrinkles, brown spots, and sagging skin. Fortunately, clothing can absorb or block much of this radiation.

Rinse after each use with fresh water. Do not leave the cap rolled up when wet. We recommend a gentle machine wash at 30 C. Do not bleach, iron or dry clean. Avoid contact with rough surfaces to prevent damage and tearing.

Yes. When the weather gets cooler we naturally feel more confident to be outdoors more but there are still UVB rays present which may not be felt as intense as during summer. UV levels are not related to temperature or to clouds or humidity. It is recommended to wear UPF 50+ clothing to protect you from UV Exposure even during the Fall and Winter.

Salt water from the beach and Chlorine added in swimming pools can potentially fade the colour in swimwear and damage the fabrics often leaving them out of shape. JONA UPF 50+ Flap Caps are made with Salt and Chlorine resistant fabric and is designed to last 20 times longer than conventional swimwear fabric.

To ensure a maximum protection, the proper helmet size should be chosen for each user. Using a soft tape measure, wrap the tape measure the circumference around your child’s head just above their eyebrows, and select the size of helmet that corresponds to your measurement.

To properly fit the SafeheadTOTS bicycle helmet, follow the fitting instructions below:

1.Putting the helmet on
Place the helmet on top of your child’s head and make sure it covers the forehead but does not block their vision. The helmet should not be slanting backwards and the front of the helmet must be aligned parallel over the child's eyebrows just enough to not expose the back of the head. There should only be one or two finger spaces above the eyebrow.

2.Adjusting the straps
Once the helmet is properly positioned, adjust the slider on both the side straps to form a“y” shape. They of the side straps should meet just below the ear.
Fasten the buckle on the strap to hold the helmet in place. Adjust the straps by tightening the chin strap until it is snug so that no more than one finger fits under the strap. The chin pad should be wrapped around the strap ends.

3.Adjusting the dial fit system
To prevent the helmet from moving on the child's head, the fit system at the rear of the helmet must be adjusted. To modify the fit, rotate the dial clockwise to tighten and counterclockwise to loosen the frame. A properly fitted helmet will allow the child to be comfortable during use at all times.

Do not allow the helmet to be exposed to high temperatures as it increases the risk of melting/damaging the utility of the helmet and its fitting systems. Avoid storing the helmet in extreme temperatures either too hot or too cold. Do not rub the outer shell vigorously as it may cause scratches. To clean, simply wipe with a damp cloth. Do not use any solvents or detergents on the helmet as it may cause damage that is not immediately visible to the naked eye. The cushioned inner lining is detachable and can be machine washed.

Helmets don’t last forever. If the helmet is visibly damaged (cracked outer shell, crushed or cracked foam liner or any other damage) don’t use it. Some or all of the helmet’s protective capacity is used up when impacted, and the damage to a helmet is not always visible. If you have any questions about your helmet e-mail us at customerservice@safeheadinc.com

Helmets have a normal lifespan of 2-3 years and should be replaced approximately every 2-3 years due to normal factors such as growth or wear and tear.

The SafeheadTOTS helmet is intended for use on bicycles, balance bikes and pedal cycling. This helmet is not to be used for motorised vehicles.

This helmet should not be used by children while climbing or doing other activities when there is a risk of strangulation/hanging if the child gets trapped with the helmet.

Your child’s safety, as well as the quality of our product, is very important to us. Safehead warrants all products to be free of defects in material or workmanship for a period of 7 days from the date of purchase. If the helmet is found to have any manufacturing defects within 7 days from the date of purchase, it will either be repaired or replaced with the same or nearest available model, free of charge.

The helmet will not be warrantable if the damage is found to have been caused as a result of not following the care instructions as stated in the user’s manual. The warranty does not cover any normal wear and tear and does not apply to any damage due to abuse, neglect or any modifications that are not intended by Safehead. There is no warranty either expressed or implied that the use of this product will eliminate the possibility of any injury that may otherwise occur.